Terms of Use
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE OR PLACING AN ORDER. THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, INCLUDING LIMITATIONS OF LIABILITY AND, WHERE ENFORCEABLE, A BINDING ARBITRATION PROVISION AND CLASS-ACTION WAIVER (SECTION 20). BY USING THE SITE OR PLACING AN ORDER, YOU AGREE TO THESE TERMS.
1. Acceptance of These Terms
These Website Terms & Conditions (the “Terms”) are a binding agreement between you and Anovité, Inc., a Utah Corporation (“Anovité,” “we,” “us,” “our”), governing your access to and use of www.anovite.com, the Anovité online store, the official Anovité mobile and back-office applications, and the replicated personal websites we host for Independent Associates (together, the “Site”). By accessing the Site, creating an account, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Site.
2. Definitions
- “Site” — the properties listed in Section 1, including the online store and Associate replicated websites.
- “Associate” / “Independent Associate” — an independent contractor authorized to market Anovité products and the Anovité opportunity, governed by the separate Associate Agreement, Policies & Procedures (including and relevant country addendums), and Compensation Plan.
- “Replicated Site” — an Associate’s personalized webpage hosted by Anovité on Anovité controlled templates.
- “Customer” / “you” — any person who accesses the Site or purchases products, whether a Retail Customer, Preferred Customer, or Associate buying for personal use.
- “Products” — the goods offered for sale on the Site.
- “Content” — all text, graphics, images, logos, video, software, and other materials on the Site.
- “User Content” — material you submit, post, or transmit through the Site.
3. Eligibility & Age
You must be at least eighteen (18) years old (or the age of majority in your jurisdiction, if higher) and able to form a binding contract to use the Site or place an order. The Site is intended for users in markets Anovité has officially opened. You are responsible for compliance with the laws of your location, and you may not use the Site where doing so would be unlawful.
4. This Site, Independent Associates & Replicated Sites
Anovité operates the corporate Site and hosts Replicated Sites as a service to Associates. Associates are independent contractors, not employees or agents of Anovité. Anovité is not responsible for, and does not endorse, statements, claims, advice, or content created by an Associate that is not part of official Anovité materials. Replicated Sites may display only Anovité-approved content; an Associate’s only permitted customization is that identified in the Associate Agreement & Policies. If you interact with an Associate or a Replicated Site, your purchase of Products is nonetheless a transaction with Anovité under these Terms. Report any non-compliant Associate content to [compliance@anovite.com].
5. Accounts, Registration & Security
To purchase or access certain features you must create an account and provide accurate, current, and complete information, which you agree to keep updated. You are responsible for safeguarding your credentials and for all activity under your account, and you must notify us promptly of any unauthorized use. We may refuse, suspend, reclaim, or cancel an account or username, in our reasonable discretion, including where information is inaccurate or the account is used in violation of these Terms or applicable law.
6. Orders, Pricing, Payment & Taxes
(a) Offer & acceptance. Your order is an offer to buy; a contract forms only when we accept it by confirming shipment (or, for SmartShip, by processing the order). We may decline or limit any order, including for suspected fraud, resale in violation of policy, pricing errors, or unavailability.
(b) Pricing & errors. Prices, Products, and promotions may change at any time and are set per market. Despite our efforts, pricing or description errors may occur; we may cancel affected orders even after confirmation and will refund any amount charged.
(c) Currency, payment & authorization. Prices are shown in the local currency for each market. You authorize us (and our payment processors) to charge your selected payment method for the order total, including Product price, shipping, and applicable taxes.
(d) Taxes & duties. You are responsible for all applicable sales, use, VAT, GST, and similar taxes, and for any import duties or customs charges on cross-border shipments, except where we are required to collect and remit them.
7. Subscriptions & Autoship (SmartShip)
Anovité offers an optional automatic recurring-order program (“SmartShip”). If you enroll in SmartShip:
(a) you authorize us to charge your payment method on a recurring basis at the then-current price, plus shipping and taxes, on your selected schedule, until you cancel;
(b) we will clearly disclose the recurring nature, billing frequency, amount (or how it is determined), and how to cancel before you enroll, and will send any reminders or renewal notices required by law;
(c) you may cancel or modify SmartShip at any time, effective for the next unprocessed order, through your account, by contacting Customer Support at +1-877-295-1269 / info@anovite.com, or by any other method we designate; and
(d) orders already processed are handled under the returns policy in Section 9.
8. Shipping, Title & Risk of Loss
Shipping options, costs, and estimated delivery times are shown at checkout and are estimates only. Unless a market’s law provides otherwise, title and risk of loss pass to you on delivery to the carrier; where consumer-protection law requires, risk passes on delivery to you. We are not liable for carrier delays or events beyond our reasonable control.
9. Returns, Refunds & Cancellation Rights
Money-back guarantee. Anovité offers a 30-day money-back guarantee on your first order: if you are not satisfied with your first order, you may request a full refund of the Product purchase price within 30 days of the order date. This covers your entire first order, including any kit or product pack, and you are not required to return the Product. Products with a genuine quality defect are eligible for a refund or replacement regardless of order. Shipping and handling are non-refundable.
Statutory cancellation rights. Nothing in this Section limits any non-waivable cancellation, withdrawal, cooling-off, or warranty right the law of your jurisdiction gives you (for example, the EU/UK 14-day right of withdrawal for distance sales). Those rights apply in addition to, and where required override, the terms above, and are detailed in Schedule 1. Associates also have the separate inventory-buyback rights in the Associate Policies & Procedures.
How to request. For a first-order satisfaction refund, contact Customer Support within the window; no return is required, and refunds are issued to the original payment method. For a quality claim, we may request reasonable proof (such as a photograph) and, in some cases, return of the item. See the Associate Policies & Procedures for termination buybacks.
10. Product Information; Health & Earnings Disclaimers
Health disclaimer. Anovité Products are dietary supplements and wellness products, not drugs. Statements on the Site about the Products have not been evaluated by the U.S. Food and Drug Administration or, where applicable, the equivalent authority in your market, and the Products are not intended to diagnose, treat, cure, or prevent any disease. Consult a qualified healthcare professional before use, especially if you are pregnant, nursing, taking medication, or have a medical condition. Information on the Site is for general purposes and is not medical advice.
Earnings disclaimer. Any references to income or the Anovité opportunity are not promises or guarantees of earnings. Results vary and depend on individual effort, skill, and other factors. Typical results are described in the Anovité Income Disclosure Statement, available at anovite.com/income-disclosure.
11. Intellectual Property & Limited License
The Site and all Content are owned by Anovité or its licensors and are protected by intellectual-property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes and, for Associates, to operate a Replicated Site solely as permitted by the Associate Policies & Procedures. You may not copy, modify, distribute, sell, scrape, frame, reverse-engineer, or create derivative works from the Site or Content, or use Anovité’s trademarks, without our prior written consent. All rights not expressly granted are reserved.
12. User Content & Submissions
If you submit reviews, photos, testimonials, or other User Content, you represent that you own or have the rights to it and that it is accurate and lawful. You grant Anovité a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, adapt, publish, and display the User Content in connection with the Site and our business, to the extent permitted by law and our Privacy Policy. We may, but are not obligated to, monitor, remove, or refuse User Content for any reason. You are solely responsible for your User Content, and it must comply with Section 13.
13. Acceptable Use & Prohibited Conduct
You agree not to: use the Site unlawfully or for any purpose other than as intended; make false, misleading, or unapproved product or income claims; impersonate any person or misrepresent your affiliation; upload malware or attempt to breach security; scrape, harvest, or collect data about other users; interfere with the Site’s operation; or use the Site to harass, defame, or infringe the rights of others. Commercial use is limited to Associates operating in compliance with the Associate Policies & Procedures.
14. Third-Party Links & Services
The Site may link to third-party sites or rely on third-party services (e.g., payment processors, shipping carriers). We do not control and are not responsible for third-party content, products, or practices, and your dealings with third parties are at your own risk and subject to their terms.
15. Privacy & Data Protection
Our collection and use of personal information is described in the Anovité Privacy Policy at anovite.com/privacy-policy, which is incorporated into these Terms. Because Anovité operates in multiple markets, the Privacy Policy addresses the rights of individuals under applicable laws, including the EU/UK GDPR, the California Consumer Privacy Act/CPRA, Canada’s PIPEDA, Brazil’s LGPD, and others, and explains how we transfer data internationally using lawful mechanisms. By using the Site you acknowledge the Privacy Policy.
16. Electronic Communications & Consent
By using the Site or providing your contact details, you consent to receive communications from us electronically (e.g., emails, texts, and in-account messages) and agree that electronic agreements, notices, and disclosures satisfy any legal requirement that such communications be in writing, to the extent permitted by law (e.g., U.S. E-SIGN/UETA; EU eIDAS; local equivalents). Marketing communications are subject to your consent and opt-out rights under applicable law (e.g., CAN-SPAM, CASL, e-Privacy/PECR), and you may opt out of marketing at any time.
17. Disclaimer of Warranties
Except as expressly stated and except for rights that cannot be excluded under applicable law, the Site, Content, and Products are provided “as is” and “as available,” and Anovité disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Site will be uninterrupted, secure, or error-free. Some jurisdictions do not allow the exclusion of certain warranties, so parts of this Section may not apply to you, and consumers retain all non-waivable statutory guarantees (see Schedule 1).
18. Limitation of Liability
To the fullest extent permitted by law, Anovité and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits or data, arising from your use of the Site or Products; and Anovité’s total liability for any claim will not exceed the greater of the amount you paid for the Product or order giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded by law, including for death or personal injury caused by negligence, fraud, or a defective product, or any non-waivable consumer rights.
19. Indemnification
To the extent permitted by law, you agree to indemnify and hold Anovité harmless from claims, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your User Content, your misuse of the Site, or your violation of law or the rights of a third party.
20. Dispute Resolution; Arbitration; Class Waiver
Please read this Section carefully — where enforceable it affects how disputes are resolved. Except where prohibited by applicable law, you and Anovité agree to first attempt to resolve any dispute informally, and then to resolve it by binding individual arbitration before American Arbitration Association seated in Salt Lake City, Utah, under its then-current rules, rather than in court, and each party waives any right to a jury trial and to participate in a class, collective, or representative action. Either party may bring an individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property. Where pre-dispute binding arbitration or class waivers are not enforceable against consumers (for example, in much of the EU/UK), this Section does not apply, and the courts identified in Section 21 and Schedule 1 govern.
21. Governing Law, Jurisdiction & International Use
For users in the United States, these Terms are governed by the laws of the State of Utah, without regard to conflict-of-laws rules, and, where arbitration does not apply, the state and federal courts located in Salt Lake County, Utah have jurisdiction. For users outside the United States, the governing law and competent courts are those stated in the applicable Schedule 1 entry for your market, which controls over this Section; in many markets consumers may rely on the mandatory law and courts of their country of residence. We make no representation that the Site or Products are appropriate or available in every location; you use the Site on your own initiative and are responsible for local compliance, including export-control and sanctions laws.
22. Changes to These Terms
We may update these Terms from time to time. We will post the updated Terms with a new effective date and, where required, provide additional notice. Changes are not retroactive and apply prospectively from the effective date. Your continued use of the Site after the effective date constitutes acceptance; if you do not agree, stop using the Site.
23. Suspension & Termination
We may suspend or terminate your access to the Site, and remove or disable any User Content, at our reasonable discretion, including for violation of these Terms or applicable law. Provisions that by their nature should survive — including Sections 10, 11, 12, 17, 18, 19, 20, 21, and 24 — survive termination.
24. General Provisions
- Entire agreement: these Terms, the Privacy Policy, and (for Associates) the Associate Agreement & Policies are the entire agreement regarding the Site and supersede prior understandings.
- Severability & waiver: if a provision is unenforceable, it is severed or reformed and the rest remains in effect; no waiver is implied by delay or partial enforcement.
- Assignment: you may not assign these Terms without our consent; we may assign them in connection with a reorganization, merger, or sale.
- Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.
- No third-party beneficiaries; headings are for convenience only.
- Language: these Terms are published in English; where a translation is provided, the English version governs unless local law requires otherwise (see Schedule 1).
Schedule 1 — Jurisdiction-Specific Terms & Addendum Template
For each market Anovité opens, Anovité may complete a Schedule 1 entry that localizes these Terms. The table below is an illustrative summary of consumer rights that typically override the general terms.
| Market / Region | Key consumer override to reflect |
|---|---|
| European Union / EEA | 14-day right of withdrawal; legal guarantee of conformity; no pre-dispute consumer arbitration; VAT-inclusive pricing |
| United Kingdom | 14-day cancellation; CRA 2015 statutory rights; local courts |
| California (US) | Auto-renewal disclosures; CCPA/CPRA notices; ‘shine the light’ |
| Canada | Provincial consumer & direct-sales rules; bilingual (FR) where required |
| Australia | Non-excludable ACL consumer guarantees |
Contact Information
Anovité, Inc. • 14512 S. Center Point Way, Suite 100, Bluffdale, Utah 84065
Customer Support: info@anovite.com • Weekdays, 9 AM–5 PM MT
Questions about these Terms may be directed to legal@anovite.com
